Is hero outdoors legit?

Reignman · February 5th, 2014, 08:04

Quote:

Originally Posted by Aries47

Is hero outdoors (http://herooutdoors.com/) a reliable and real retailer? I find it suspicious that they have such a wide selection, and they do not seem to say whether an item is in stock or not.

LOL..Hero Outdoors is a fantastic store. Viperfish has turned that place upside down getting in tons of stuff. Very competitive prices and everything condor you could imagine. I make a point of sending some of our new guys to Graham to get them geared up with the essentials.

Not only are they a huge pillar in the airsoft community, they are a great supporter of local events like Nighfall! Thanks to Hero Outdoors and Graham they donated a whole whack of prizes for Nightfall 2 for people to enjoy.

Force Recon is very glad to have them back this year as a sponsor as well!

z0ng · February 5th, 2014, 09:00

Hero Outdoor is good stuff! All kinds of cool items available in the store.

Make sure to pay them a visit if you're ever in the Oshawa area.

Capt.Spaulding · February 13th, 2014, 07:17

They have really made a huge commitment to the Airsoft community over the last year. They are just finishing a reno and have gone from approximately 2 display cases to 12 if I remember correctly. So much candy it's unreal. Add to that the price matching and the place will drain your wallet faster than 2 ex-wives.

siggypoo · February 14th, 2014, 20:09

Quote:

Originally Posted by Capt.Spaulding

Add to that the price matching...

Wait, wut?

I gotta go see Jeff again, soonest!

Weldorman · February 18th, 2014, 22:58

Wicked store lots of inventory ,great selection and awesome service as stated buy others the place will empty your wallet .Words of wisdom leave your credit cards home lol . But honestly my son and myself went down on Sat for a few needed supplies and ended up leaving with a pair of Gbb s and about a grand lighter. My wife informed the pair of us that Heros is off limits with out an escort

from now on . Also Shops been there along time i bought a lot of paintball gear there almost 20 years ago and never had a bad experience

The only thing holding ya back is Fear and common Sense

Janus · February 18th, 2014, 23:19

Yeah, they're great. I bought a charger and lipo off of them and I got a personal phone call with a nice little chat about the TM build I'm working on at the moment... plus got to cause a little jealousy with my 45 minute winter season out here.

All in all they're straight up legit and awesome.

Brit ter · February 19th, 2014, 00:43

Our group has bought cam nets from them for our army trucks . They seem to be the only surplus store in Ontario with NOS cam nets !

fatalpound · May 29th, 2014, 00:17

Hero Outdoors is probably the most legit retailer. Excellent +++ customer service. You're absolutely right that their website does not list whether an item is in stock or not, but don't be afraid to purchase anything off their website. I go to the store 1-2 x bi-weekly and believe me they almost always have what you need. They have a few storage warehouses in the GTA as well whether they store their stock so if they do not have it at their store, they can get it from their storage warehouse or will order it in for you as soon as possible with no added cost to you. They do not fool around. They do not try to cheat you in any way. Their products are legit. No foul play. They do not believe in selling cheap Chinese replicas. Their products are either original or they do not carry it. My personal recommendation would be to go check out the store in person. You will never purchase from any other retailer again. I'm treated like family. Make sure to meet Graham, Keith, Jeff, and Jeremy. Graham and Jeremy will spend hours helping you make a better choice. They will help you with anything! They are extremely knowledgeable, down to earth, hilarious and extremely friendly. Just go there and say "Sunny" sent you!

QRF1 · June 8th, 2014, 19:53

Last year I was looking for a particular piece of kit for Op SF in GA. I couldn't find it anywhere in or out of Canada. I even called the manufacturer and they didn't have it. Hero had it and shipped it within a day or two. I highly recommend them!

_Whiskey_ · July 14th, 2014, 17:45

I'd like to say that these guys are awesome! They where able to order in a VFC M16A3 for me at A awesome price, and the customer service was top notch, I highy recommed this guys for anything.

DrunkenTeddy · July 14th, 2014, 17:52

Their online stock is not always up to date, but they will call you and find a way to make it right, I've made 5 orders from them so far, two times they were out of what I wanted but offered me an alternative that was better for the same price or cheaper in one case. Got a HSGI chest rig from them at a crazy deal and love it. Friendly staff, and extremely fair. I'd recommend them as one of the top 5 airsoft retailers in Canada.

Brengun · August 11th, 2014, 00:21

I've placed a couple of orders from them in the past few months, and every single time has been a fantastic experience. The shipping time is incredible (ordered a bunch of stuff at 2 am Sunday morning after too many beers, got the Canada Post tracking number by 11 am on Monday, and arrived Tuesday at 11 am!!). After 2 online orders, I actually decided to drive 2 hours to the store to check it out. Very friendly and knowledgeable guys. (I was looking for some mags, and they didn't have any in stock. I bought a bunch of other stuff, and left. As I was pulling out of the lot, one of the guys chased my car down with a box in his hand --he had gone and found some more for me!).

10/10, will continue to shop there often.

BioRage · August 11th, 2014, 10:05

Just placed an online order last night with them for two Tenergy 11.1v Lipo.

Hope they have it in stock D:

chaz · August 11th, 2014, 13:53

My only complaint would be a visit I made to the store last year when I was picking up some stuff for paintball. When asked what it was for the guy proceeded to tell me that "Paintball is for gays".
Seriously, who in their right mind thinks that is an ok thing to say to a customer?!

BioRage · August 11th, 2014, 14:06

Quote:

Originally Posted by BioRage

Just placed an online order last night with them for two Tenergy 11.1v Lipo.

Hope they have it in stock D:

Well that was fast, shipped out already, ordered yesterday. Will follow up when I get them.

Quote:

Originally Posted by chaz

My only complaint would be a visit I made to the store last year when I was picking up some stuff for paintball. When asked what it was for the guy proceeded to tell me that "Paintball is for gays".
Seriously, who in their right mind thinks that is an ok thing to say to a customer?!

Lol, that's funny. They also sell paintball stuff, so maybe he meant it as a joke, and you took it in the negative manner.

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February 5th, 2014, 09:00	#32
z0ng Trader rating Join Date: Jul 2006 Location: Hamilton, ON	Hero Outdoor is good stuff! All kinds of cool items available in the store. Make sure to pay them a visit if you're ever in the Oshawa area. __________________ Team GHOSTS G-42 How to fix your WE M4 Mags

February 13th, 2014, 07:17	#33
Capt.Spaulding Trader rating Join Date: May 2012 Location: Bowmanville, ON	They have really made a huge commitment to the Airsoft community over the last year. They are just finishing a reno and have gone from approximately 2 display cases to 12 if I remember correctly. So much candy it's unreal. Add to that the price matching and the place will drain your wallet faster than 2 ex-wives. __________________ Capt.Spaulding

February 18th, 2014, 22:58	#35
Weldorman Trader rating Join Date: Feb 2014 Location: Sunderland Ontario	Heros Wicked store lots of inventory ,great selection and awesome service as stated buy others the place will empty your wallet .Words of wisdom leave your credit cards home lol . But honestly my son and myself went down on Sat for a few needed supplies and ended up leaving with a pair of Gbb s and about a grand lighter. My wife informed the pair of us that Heros is off limits with out an escort from now on . Also Shops been there along time i bought a lot of paintball gear there almost 20 years ago and never had a bad experience The only thing holding ya back is Fear and common Sense __________________ Just Another Day In Pairadice

February 18th, 2014, 23:19	#36
Janus Trader rating Join Date: Sep 2004 Location: Red Deer, AB	Yeah, they're great. I bought a charger and lipo off of them and I got a personal phone call with a nice little chat about the TM build I'm working on at the moment... plus got to cause a little jealousy with my 45 minute winter season out here. All in all they're straight up legit and awesome. __________________ Age Verifier - Lower Vancouver Island Brotherhood of Nod - Nod Prime \|\| Vancouver Island Airsoft League - President Unavailable for AV until April 2020.

February 19th, 2014, 00:43	#37
Brit ter Trader rating Join Date: Sep 2007 Location: Niagara Region	Our group has bought cam nets from them for our army trucks . They seem to be the only surplus store in Ontario with NOS cam nets ! __________________ Weapons : 39 airsoft weapons. Daf YA 314, 3 ton Dutch Army Truck. Retired Reg.Force 1 Brigade RECCE. nmvac.org

May 29th, 2014, 00:17	#38
fatalpound Trader rating Join Date: Jan 2014 Location: Brampton, ON	Hero Outdoors is probably the most legit retailer. Excellent +++ customer service. You're absolutely right that their website does not list whether an item is in stock or not, but don't be afraid to purchase anything off their website. I go to the store 1-2 x bi-weekly and believe me they almost always have what you need. They have a few storage warehouses in the GTA as well whether they store their stock so if they do not have it at their store, they can get it from their storage warehouse or will order it in for you as soon as possible with no added cost to you. They do not fool around. They do not try to cheat you in any way. Their products are legit. No foul play. They do not believe in selling cheap Chinese replicas. Their products are either original or they do not carry it. My personal recommendation would be to go check out the store in person. You will never purchase from any other retailer again. I'm treated like family. Make sure to meet Graham, Keith, Jeff, and Jeremy. Graham and Jeremy will spend hours helping you make a better choice. They will help you with anything! They are extremely knowledgeable, down to earth, hilarious and extremely friendly. Just go there and say "Sunny" sent you!

June 8th, 2014, 19:53	#39
QRF1 Trader rating Join Date: Oct 2012 Location: Calgary AB	Last year I was looking for a particular piece of kit for Op SF in GA. I couldn't find it anywhere in or out of Canada. I even called the manufacturer and they didn't have it. Hero had it and shipped it within a day or two. I highly recommend them!

July 14th, 2014, 17:45	#40
_Whiskey_ Trader rating Join Date: Jun 2013 Location: Cambridge	I'd like to say that these guys are awesome! They where able to order in a VFC M16A3 for me at A awesome price, and the customer service was top notch, I highy recommed this guys for anything.

July 14th, 2014, 17:52	#41
DrunkenTeddy FatJ Trader rating Join Date: Sep 2006 Location: Langley, BC	Their online stock is not always up to date, but they will call you and find a way to make it right, I've made 5 orders from them so far, two times they were out of what I wanted but offered me an alternative that was better for the same price or cheaper in one case. Got a HSGI chest rig from them at a crazy deal and love it. Friendly staff, and extremely fair. I'd recommend them as one of the top 5 airsoft retailers in Canada.

August 11th, 2014, 00:21	#42
Brengun Trader rating Join Date: Mar 2014 Location: GTA, Ontario	I've placed a couple of orders from them in the past few months, and every single time has been a fantastic experience. The shipping time is incredible (ordered a bunch of stuff at 2 am Sunday morning after too many beers, got the Canada Post tracking number by 11 am on Monday, and arrived Tuesday at 11 am!!). After 2 online orders, I actually decided to drive 2 hours to the store to check it out. Very friendly and knowledgeable guys. (I was looking for some mags, and they didn't have any in stock. I bought a bunch of other stuff, and left. As I was pulling out of the lot, one of the guys chased my car down with a box in his hand --he had gone and found some more for me!). 10/10, will continue to shop there often. __________________

August 11th, 2014, 10:05	#43
BioRage Trader rating Join Date: Nov 2008 Location: Toronto	Just placed an online order last night with them for two Tenergy 11.1v Lipo. Hope they have it in stock D:

August 11th, 2014, 13:53	#44
chaz Trader rating Join Date: Jan 2006 Location: Ajax	My only complaint would be a visit I made to the store last year when I was picking up some stuff for paintball. When asked what it was for the guy proceeded to tell me that "Paintball is for gays". Seriously, who in their right mind thinks that is an ok thing to say to a customer?!

Is hero outdoors legit?

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