ASCA Shipping

I also ordered something from ASCA last sunday it it hasent came in yet, fuck the dam store is 100 KM away im geting woried. And no one is ansering the emails

[BBS]

they're too busy to answer any emails. but you can always give them a call. I wouldn't worry about it if you can track the package on CanadaPost; its most likely the courier's fault.

I dont see how they can be too busy to answer emails, thats like a car salesmen not ansering his telephone because he is too busy.

[yanhchan]

Originally Posted by pawscal

I dont see how they can be too busy to answer emails, thats like a car salesmen not ansering his telephone because he is too busy.

With the Volume of sales they're dealing with its not uncommon to have to wait a bit. These people are working their asses off during a transistional period.

[arman]

ya i orderd a Glock and its been stuck for 3 days now i cant track it anymore it says web page cant be found?

[Lakonian]

Originally Posted by pawscal

I dont see how they can be too busy to answer emails, thats like a car salesmen not ansering his telephone because he is too busy.

Call them. It's not hard man.

[thePiRaTE!!]

Originally Posted by Fusion-X

well i'm thinkin on ordering an AEG through my works account with Purolator and save on those extra costs, if that's possable then great, but i'd like to know if it's possable???

UNPOSSABLE!



sorry, had to :P

[swatt13]

i have the same problem. ive emailed them at least 10 times, and i cant recall ever getting a reply. cul you post their #. i couldnt find it on their site

[MMMiles!]

If you're emailing about an order that you placed with us (if it hasn't arrived for some reason, or any other issue), we usually answer those emails the same day they arrive - if you haven't received an answer to an email regarding an order, send it again, and verify the address - I'm not aware of any outstanding order emails right now, and we check those carefully.

Emails not related to orders take a little while longer to get to, because we have to prioritize customers with goods in transit, but we do try to get to every email request. Special orders may not receive a response only becuse we are deluged by them sometimes, and can only reply to the ones we can actually service. If you don't get a reply to a special order request, it may mean we simply can't do anything about it.

ASCA generates, one way or another, over 1000 emails a month, it can be tough to get to all of them sometimes, although we're getting better at it.

[MMMiles!]

Originally Posted by pawscal

I also ordered something from ASCA last sunday it it hasent came in yet, fuck the dam store is 100 KM away im geting woried. And no one is ansering the emails

Replied to your PM, looks like CP decided to play hooky with your package.

Your email was received, but it was late Friday, those don't usually get answered until Monday (although we were closed yesterday).

[Styrak]

Update: CP says my package is "Out for delivery" today(Tuesday) at 7:45AM, so I'm thinking it's going to be in my mailbox when I get home. Yay!

seems like they lost mine 7 days 100 KM still not here...

[spacemoose]

Originally Posted by pawscal

seems like they lost mine 7 days 100 KM still not here...

whine whine whine, it will get there.

What are you expecting from one of the only two legit airsoft shops in canada? which i will add (from what i gathered) is understaffed!

Take a trip and visit them in person. I have, these guys were nice enough to answer my "Uhhh so are we getting banned?/ohhh can i hold that one?" questions despite their piles of work.

Have some patience, it will arrive.

[Styrak]

Yay, got my propane adapter. Now to just find those elusive Canadian Tire propane tanks...

[Lawdog]

To share my experience. I ordered a bunch of stuff from their website last wed eve.

Thurs morning I got an e-mail saying the order had been packed.

Thurs aft I got an e-mail saying the order had been shipped.

It arrived Friday aft.

Can't complain about that.

LD