Fraud Alert

KenC · August 25th, 2016, 14:39

I need your help, a person by the name of Jim Margo, has scammed 007 Airsoft for more than 2000 dollars within the past month, he used a credit card to make purchases from us. But approximately one month after the transaction (and after receiving all the products) he filed "unauthorized use of credit card" for all the purchases.

Now we are short a whole lot of money because Paypal decided to let the credit card company win the dispute even after I showed them all tracking number and delivery signatures. Needless to say I have already tried contacting him by email, phone, even mail. He did not response, as it is pretty clear now that he did this on purpose.

His shipping address is in the Richmond Hill area. If you think you know him or can help, please pm me.

According to the info he provided:

His e-mail is marktolisto@gmail.com and that could be his real name.

Ricochet · August 25th, 2016, 15:01

I'd involve the local PD immediately. A knock on his door might be enough to get an immediate turn around, at least a return of your items.

pestobanana · August 25th, 2016, 15:03

I'm gonna pay that address a visit soon.

Gato · August 25th, 2016, 15:10

Quote:

Originally Posted by pestobanana

I'm gonna pay that address a visit soon.

I'm about 6 minutes away if you want some company :P

edh · August 25th, 2016, 15:21

Quote:

Originally Posted by KenC

I need your help, a person by the name of Jim Margo, has scammed 007 Airsoft for more than 2000 dollars within the past month, he used a credit card to make purchases from us. But approximately one month after the transaction (and after receiving all the products) he filed "unauthorized use of credit card" for all the purchases.

Now we are short a whole lot of money because Paypal decided to let the credit card company win the dispute even after I showed them all tracking number and delivery signatures. Needless to say I have already tried contacting him by email, phone, even mail. He did not response, as it is pretty clear now that he did this on purpose.

His shipping address is in the Richmond Hill area. If you think you know him or can help, please pm me.

According to the info he provided:

His e-mail is marktolisto@gmail.com and that could be his real name.

i dont under stand how they could side with him if you can show the shipping to him....unless he sent them to someone else..and they say someone else used ..in which case the cops should pay that guy a vist anyway!

Karnage · August 25th, 2016, 15:34

it isn't paypal in this case, we had the same customer trying to pull this crap with us. Basically he has been using stolen credit cards and the original owners are issuing charge backs through their credit card companies.. ie: visa, mastercard etc. Paypal has no power in this situation.

cetane · August 25th, 2016, 18:28

So the credit card companies are fucking the retailers over instead of using their insurance coverage...? ��

That infuriates me a whole lot actually......!

naminator · August 25th, 2016, 18:44

Quote:

Originally Posted by cetane

So the credit card companies are fucking the retailers over instead of using their insurance coverage...? ��

That infuriates me a whole lot actually......!

That is how it has always worked. For large retailers, it doesn't affect bottom line much. But as soon as someone "disputes" a charge, the power goes back to the person disputing. Visa, mastercard, Amex ect became large because they aren't in the business of giving out free money.

If a charge is disputed, somebody pays. Unfortunately small retailers are frequently hit hardest. People who commit CC fraud like this are scum.

On Topic, Ken what was scammed? Maybe people can keep there eyes open for a "too good to be true this fell off a truck" deal on the items.

Gato · August 25th, 2016, 19:23

Yeah, may be a good idea to let people know what to keep an eye for.

Also, contact York Regional Police. They won't like the idea of a scammer having realistic looking guns.

RainyEyes · August 25th, 2016, 19:47

Get in touch with the other retailers in the GTA. Toronto police and York Police won't prioritize the fraud if it's under $5000 thanks to the court system.

If you have the credit card number, call the financial institution's customer service line and ask for either the visa card risk department and inform them that these credit cards were used in a scam.

The Financial Institution will already have a record of the lost credit cards but when you report it to them with a police report on hand their corporate security department will step in and work with police to track them down.

This is where it gets tricky.

IF you want to get your money back, you need to get proof from the police that the scumbag did the transactions online. Then present this evidence at small claims court to be possibly get your money back. Police will not reimburse you for your money so speak with your FI and financial advisors about what they can do to ameliorate this loss.

Fraud is often called theft with a smile so if I'm right, this guy probably is unemployed and does this for a living. It's a credit card so the fraudster has no money and if you try to sue him he will have no way of paying you guys back.

Hopefully I am wrong, if not, I am very sorry...

ProDoyle · October 4th, 2016, 10:49

Small claims court or a dark alley and a baseball bat are your only recourse. York won't do anything but if you do have his information you can go to court. It will cost you time and a filing fee, plus you will need to have him served. You could also go another route... and that is a private complaint filed with the Ontario courts. It is a recourse when the police choose not to do the work. The crown is obliged to hear the allegation in front of a justice of the peace and they can issue a summons for him to appear and will prosecute the case. This won't get your money back usually but it will get you satisfaction and him a criminal record.

Aquamarine · October 18th, 2016, 20:42

Ken, any update on this?

Gato · October 19th, 2016, 01:59

Quote:

Originally Posted by Aquamarine

Ken, any update on this?

I was wondering the same earlier today actually, as I was a few houses down for a vehicle inspection

icemonkey · October 19th, 2016, 22:08

Sorry to sound like the bad guy but you may have to swallow this one.... or take a bat to the location and get your stuff back.

I work for the bank and i will keep it simple. The banks are in it to protect the Customer i.e. end user and not the retailer. If you take the flip side, how many times has a retailer screwed over the end consumer? (not saying you guys are bad i have purchased thing from you and it was amazing) there are more instances of the Customer getting screwed then the retailer hence your not really protected at all.

It sounds like, for you, he used his own card and but filed a dispute with the bank / CC company after the statement came out and claimed fraud on his account. At this point the person who was assigned to investigate his claim deemed it fraud, and the bank went after the money. (yes investigators are idiots)

after that a variety of thing may happen to close the case, but as for recorse you my not have any.

If you really want i can ask and find out can you dispute the dispute but i dont think so.

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August 25th, 2016, 14:39	#1
KenC Trader rating Join Date: Dec 2001 Location: Calgary	Fraud Alert I need your help, a person by the name of Jim Margo, has scammed 007 Airsoft for more than 2000 dollars within the past month, he used a credit card to make purchases from us. But approximately one month after the transaction (and after receiving all the products) he filed "unauthorized use of credit card" for all the purchases. Now we are short a whole lot of money because Paypal decided to let the credit card company win the dispute even after I showed them all tracking number and delivery signatures. Needless to say I have already tried contacting him by email, phone, even mail. He did not response, as it is pretty clear now that he did this on purpose. His shipping address is in the Richmond Hill area. If you think you know him or can help, please pm me. According to the info he provided: His e-mail is marktolisto@gmail.com and that could be his real name. __________________ Last edited by Ricochet; August 26th, 2016 at 12:31..

August 25th, 2016, 15:01	#2
Ricochet How much sand CAN you fit in your vagina!? Trader rating Join Date: Feb 2008 Location: North Delta, BC (Greater Vancouver)	I'd involve the local PD immediately. A knock on his door might be enough to get an immediate turn around, at least a return of your items. __________________ I have developed a new sport called Airhard. Pretty much the same as Airsoft, except you have to maintain an erection...

August 25th, 2016, 15:34	#6
Karnage Trader rating Join Date: Oct 2003 Location: Sauga	it isn't paypal in this case, we had the same customer trying to pull this crap with us. Basically he has been using stolen credit cards and the original owners are issuing charge backs through their credit card companies.. ie: visa, mastercard etc. Paypal has no power in this situation. __________________ http://www.torontoairsoft.com : Free shipping on Orders over $300! Sorry I can no longer keep up with PMs. Please use the contact form on the website to reach TorontoAirsoft.com staff.

August 25th, 2016, 15:03	#3
pestobanana Squid Porn Superstar, I love the tentacles! Trader rating Join Date: Nov 2008 Location: Richmond Hill and Waterloo, Ontario	I'm gonna pay that address a visit soon.

August 25th, 2016, 18:28	#7
cetane Trader rating Join Date: Jun 2010 Location: Markham & Stouffville - Ontario - Canada	So the credit card companies are fucking the retailers over instead of using their insurance coverage...? �� That infuriates me a whole lot actually......! __________________ Looking to get age verified in York region? Click link...

August 25th, 2016, 19:47	#10
RainyEyes Trader rating Join Date: Sep 2013 Location: Scarbororororough	Get in touch with the other retailers in the GTA. Toronto police and York Police won't prioritize the fraud if it's under $5000 thanks to the court system. If you have the credit card number, call the financial institution's customer service line and ask for either the visa card risk department and inform them that these credit cards were used in a scam. The Financial Institution will already have a record of the lost credit cards but when you report it to them with a police report on hand their corporate security department will step in and work with police to track them down. This is where it gets tricky. IF you want to get your money back, you need to get proof from the police that the scumbag did the transactions online. Then present this evidence at small claims court to be possibly get your money back. Police will not reimburse you for your money so speak with your FI and financial advisors about what they can do to ameliorate this loss. Fraud is often called theft with a smile so if I'm right, this guy probably is unemployed and does this for a living. It's a credit card so the fraudster has no money and if you try to sue him he will have no way of paying you guys back. Hopefully I am wrong, if not, I am very sorry... Last edited by RainyEyes; August 25th, 2016 at 20:05..

October 4th, 2016, 10:49	#11
ProDoyle Trader rating Join Date: Sep 2016 Location: Toronto, ON	Small claims court or a dark alley and a baseball bat are your only recourse. York won't do anything but if you do have his information you can go to court. It will cost you time and a filing fee, plus you will need to have him served. You could also go another route... and that is a private complaint filed with the Ontario courts. It is a recourse when the police choose not to do the work. The crown is obliged to hear the allegation in front of a justice of the peace and they can issue a summons for him to appear and will prosecute the case. This won't get your money back usually but it will get you satisfaction and him a criminal record.

October 18th, 2016, 20:42	#12
Aquamarine PanSexual Trader rating Join Date: Oct 2002 Location: Asakusa, Japan	Ken, any update on this? __________________

October 19th, 2016, 22:08	#14
icemonkey Trader rating Join Date: Dec 2015	Sorry to sound like the bad guy but you may have to swallow this one.... or take a bat to the location and get your stuff back. I work for the bank and i will keep it simple. The banks are in it to protect the Customer i.e. end user and not the retailer. If you take the flip side, how many times has a retailer screwed over the end consumer? (not saying you guys are bad i have purchased thing from you and it was amazing) there are more instances of the Customer getting screwed then the retailer hence your not really protected at all. It sounds like, for you, he used his own card and but filed a dispute with the bank / CC company after the statement came out and claimed fraud on his account. At this point the person who was assigned to investigate his claim deemed it fraud, and the bank went after the money. (yes investigators are idiots) after that a variety of thing may happen to close the case, but as for recorse you my not have any. If you really want i can ask and find out can you dispute the dispute but i dont think so.

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